Equipment Repair Inquiry

Please read carefully! We do not accept equipment for repair until authorized by our Service Manager.

Our experienced repair technicians can source parts and make repairs to most brands of commercial and residential coffee equipment.

To start the process we ask for this form to be filled in and submitted.

Once we have your submission we will review it and advise if it is practical to proceed with servicing or not.

If we accept your request we will instruct you when and where to drop off the machine. The machine will be diagnosed and an estimate of the total repair cost will be provided for your approval. The diagnosis and repair estimate preparation fee is $49.00 plus tax.

Repair timelines can vary – typical repair process takes 5 to 10 business days.

Thank you.