Product Return Policy

Food Product Return Policy: Any items that do not meet your satisfaction for any reason may be returned within 30 days of the purchase date for refund.*

Equipment, Gear and Non-Food Product Return Policy: Equipment, Gear and Non-Food Products that are faulty within 30 days of the purchase date are eligible for a full or partial refund based solely at our discretion. We do not offer warranty coverage on any equipment, gear and non-food products. Please register any purchases with the manufacturer to ensure you receive any applicable warranty coverage. Any applicable manufacturer warranty coverage will become void if you fail to use soft water and neglect cleaning and maintenance as outlined in your owner’s manual.

*Refund eligibility is subject to Ambassador’s discretion.

Items purchased at a sale price are not eligible for refund. 

A restocking fee may be charged on returned goods at Ambassador’s discretion.

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